How it works

We are continuously expanding our course library to cater for the needs of professionals and companies who are looking to upskill their staff or themselves.
Send us an enquiry regarding any of our classroom or online courses so we can keep you posted regarding the next available dates.  To book any of our online, on-demand courses, simply follow the following procedure:
Should you require any assistance & support along the way, send us a message on info@arqeducate.com and we will get back to you in the shortest time possible.

Frequently Asked Questions

How do I purchase a course?

Simply click on ADD TO CART and follow the payment instructions. (Terms & Conditions)

Can I pay online?

This website is specifically designed to facilitate secure online payments with your choice of card, you may also elect to request an invoice and pay via EFT if preferred in the check-out process.

Can I pay via EFT?

Yes, select this option in the check-out process.

How soon will I be able to access and commence my online course?

Once you have made payment online or sent us your proof of EFT payment, you will receive an email with your login details and you will be able to commence training within 24 hours.

Are the courses transferrable?

You may purchase a course on behalf of someone else, just ensure to register this person as the course delegate, not yourself. If you purchased a course that you have not commenced, you may contact us to transfer this course to another delegate if you no longer wish to do the course.

How long are the online courses valid for, is there an expiry date?

Online courses are valid for a period of 1 year.  You have a year in which to complete the course.  We do this to ensure that the course material does not become outdated.

Do I have to complete the course in a specified time frame?

You can complete the course in sections, at your convenience.  You will be able to see what chapters of the course you have completed and which you still need to do so you can control your own pace and workload.  You can repeat or revisit any of the course chapters that you need to along the way.

What is the pass mark and will I get a course certificate at the end?

The minimum pass rate and number of attempts given to pass the final course assessment may vary by course.  Details will be provided in the course description.  Generally the pass mark is 80% and you will be given 3 attempts to reach the pass mark.  You will then be able to download your course certificate.

Is there additional course support provided?

Should you need any assistance during the course, our team will be available to provide assistance to you during office hours if you get in contact with us on email. We can put you in contact with the author of the course directly if required, to provide any assistance or further explanation that you may need. This assistance will be available up till three months from course enrolment.

Is there a discount for bulk company purchases?

Yes, discounts will apply to companies who want to roll out training to their staff body.  Contact us on info@arqeducate.com or through the form below for further information and special company offers.

Had something else in mind?

Get in touch if you’re looking for something in particular, or would like us to craft a specific course for your team.

Just some of the leading companies that we have provided training to: